Leading Change in Communication, Part 1: Trust

Posted by Cathy Segarra on November 16, 2017

Proper communication begins with trust. And, in this day and age, without trust, success is only fleeting.

You might be surrounded by people that have the passion, drive, and competency it takes to be successful in your business, but if you and your employees aren't equipped with the right communication skills (those that breed trust), your efforts may be short-lived. Simply put, if employees or clients don't trust you or the values of your organization, the results you seek today might never match your vision of the future.

Read More

Topics: Communication, Leadership, Empathy, Succession Planning, Management Development, Active Listening

4 Communication Habits to Enact Now for Improving Workplace Morale

Posted by Faith Jones on November 06, 2017

For a moment, think back to this familiar instance of feeling out of the loop:

You're meeting a friend for coffee, and you find yourself waiting (...and waiting) for them to arrive. After reaching out via text, you realize you didn’t receive their note—they’d wanted to reschedule. 

Despite being friends, this situation can cause a little awkwardness and more than a fair share of frustration. And it all came as a result of poor communication.

Read More

Topics: Communication, Leadership, Empathy, Employee Development, Succession Planning

Going Up? 3 Smart Moves to Support and Sustain Business Growth

Posted by Daniel Giraldo on October 19, 2017

It should be overtly stated (and undeniably understood) that status quo thinking in business is a hazard to avoid at all costs. 

But maybe you've just invested a wealth of time and resources into streamlining processes? Perhaps you're reaping the benefits of an effective marketing campaign? Whatever the case may be, you know your business is growing, or at least your hope is that it's about to take off fastWhy think otherwise?

With so much going on, adding more layers of planning, analysis and safeguards to infrastructure seems unreasonable, at least for the time being. In fact, the associated thought behind this kind of static behavior is that there just isn't enough time for anything else anyway.

It isn’t more time you need.

Read More

Topics: Leadership, Succession Planning, Time Management, Healthy Business Growth

Winter is Coming: Are you Planning for Succession?

Posted by Candido Segarra on October 17, 2017

A month and a half after HBO's Game of Thrones season 7 finale, it's still a good time to plan for the coming winter. The season, of sorts, I'm referring to; however, has less to do with White Walkers and more to do with workplace trends and leadership continuity. 

Planning for succession is not something most leaders typically think about until they are ready to retire. Troublesome turnaround rates can also be mitigated by implementing a proper succesion plan, unlike the due course of the Lannister line. And while the consequences of not having a plan in place can have a lasting effect on your business (or The Seven Kingdoms for that matter), the process of creating one is nothing to lose your head over.

Read More

Topics: Leadership, Succession Planning, Management Development

Are You a Tactical or Strategic Business Leader?

Posted by Daniel Giraldo on October 11, 2017

Throughout history, war has been perceived as actions comprised of two distinct types of engagements. The first focuses on tactics—or the completion of outlined objectives. The second is centered on strategy—or the planning of scenarios that lead to and from successful battlefield encounters.

In pondering the parallels between war-fighting and business operations, these two types of engagements resemble two distinct leadership styles. And while all might be fair in (love and) war, certain behaviors and attitudes in business aren’t beneficial to your bottom line. Both styles exhibit strengths (and both are necessary at one time or another), yet one leadership style is exponentially more effective than the other in terms of business growth.

Read More

Topics: Leadership, Succession Planning, Management Development, Healthy Business Growth

Towards Talent Retention: Why to Invest Now in Management Training

Posted by Daniel Giraldo on September 19, 2017

More often than not, one of the most important aspects of effective leadership gets neglected. Quarter after quarter, and fiscal year after fiscal year, time and resources are budgeted in ways that, while certainly contribute to revenue growth, don’t cultivate value where it counts in the long run—with people. Simply put, management development, as a component of successful leadership continuity, needs your urgent attention. What's currently in its place? That new, expensive piece of equipment, the painful software migration, the costly expansion.

Read More

Topics: Leadership, Succession Planning, Talent Retention, Management Development