Cathy Segarra

Executive Vice President
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Recent Posts

Leading Change in Communication, Part 1: Trust

Posted by Cathy Segarra on November 16, 2017

Proper communication begins with trust. And, in this day and age, without trust, success is only fleeting.

You might be surrounded by people that have the passion, drive, and competency it takes to be successful in your business, but if you and your employees aren't equipped with the right communication skills (those that breed trust), your efforts may be short-lived. Simply put, if employees or clients don't trust you or the values of your organization, the results you seek today might never match your vision of the future.

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Topics: Communication, Leadership, Empathy, Succession Planning, Management Development, Active Listening

The 3 V's of Modern Workplace Communication

Posted by Cathy Segarra on October 05, 2017

Communication is more than just a two-way conversation. The former emphasis placed on vocalization has been eclipsed by emergent technologies. And since workplace communication has been often described as "taking a wrong turn down a one-way street,"
it’s no longer simply about words, tone, or body language. Or is it?

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Topics: Communication, Leadership

Ultimate Cheat Sheet on Millennials in the MODERN Workplace

Posted by Cathy Segarra on August 18, 2017

As  college seniors graduate and are starting to look for their first “real job,”  your business needs to be prepared.

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Topics: Millennial Generation, Management Development

Research: What Millennials want Employers to Know

Posted by Cathy Segarra on August 18, 2017

We are conducting a reasearch about change in the 21st Century workplace. To that effect, we need your engagement and feedback. If you are a Millennial manager or worker, we would like to know what would you like your Baby Boomer employer to know. Your ideas can include:

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Topics: Communication, Millennial Generation, Management Development, Time Management

5 Reasons Why Your Company Should Invest in Millennials

Posted by Cathy Segarra on August 18, 2017

The Millennial generation has a negative stereotype as lazy, entitled, and unwanted in the business world, but this is not true for many hard-working college graduates. 

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Topics: Millennial Generation, Management Development

Setting the Record Straight on Millennials in the Workforce

Posted by Cathy Segarra on August 17, 2017

The media has created this stigma around the Millennials generation that has affected people's perception of their work ethics. Well, this generation is no longer the little kids who got participation trophies, but they are educated professionals that are ready to be taken seriously. They are the largest generation in history and are your company's future or the current workforce.

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Topics: Employee Development, Millennial Generation, Management Development

How to Manage Multiple Generations in Your Business [Quiz]

Posted by Cathy Segarra on August 02, 2017

Each one of us sees the world from our own unique perspective. When we are part of a team, we bring that perspective to a team environment. Personality traits within a team can complement and build on each other, so leaders must recognize and learn to utilize personality differences in a complementary way.

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Topics: Communication, Leadership, Management Development

5 tips on how to be a Leader, Not a Boss

Posted by Cathy Segarra on July 24, 2017

The way you manage people shows through company image, talent retention, employee loyalty and the quality of work they provide. But there can be grand differences in each of these aspects when whoever in charge is either the embodiment of a leader or is simply being a boss. To reap the benefits of quality work and to create a positive workplace environment, follow these tips (and enjoyable GIFs) on how to be a leader, not a boss.

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Topics: Communication, Leadership, Employee Development

The Importance of Empathy in Leadership

Posted by Cathy Segarra on July 13, 2017

As a leader, your most important assets are your people, and gaining their respect is more powerful than any element of control that comes with your position. Building a connection with your employees is what helps separate a leader from a boss. The importance of empathy in leadership is so that in conversation, you are able to connect to your employees and understand them.

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Topics: Communication, Leadership, Empathy